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HomelessAssist

If you have nowhere tonight, the council still has a duty, and Shelter will talk you through it.

England: councils have a duty if you are homeless or will be within 56 days — that is not UK-wide. Shelter England 0808 800 4444, Monday to Friday 8am to 5pm. Signpost only. Not legal advice.

Find your councilCall Shelter England 0808 800 4444Call 999

Tonight, then the right nation

Signpost only. Find your council first. You can still apply even if you think you will be turned away. Shelter England 0808 800 4444 Monday to Friday 8am to 5pm, closed weekends and bank holidays. Other nations different. Not legal advice.

Tonight

If you have nowhere safe

999 if you are not safe. Then the council. Shelter by nation.

In danger now

If you are not safe, or someone is hurting you, call 999 first.

Call 999

Ask the council

England: councils have a legal duty to help if you are homeless or will be within 56 days. This is not legal advice. Scotland, Wales and NI work differently. You can still apply even if you think you will be turned away. Ask to make a homelessness application.

Find your council

Shelter England

0808 800 4444. Housing advice. England law only. Official hours Mon–Fri 8am–5pm. Closed weekends and bank holidays.

0808 800 4444Shelter website

Who this is for

Anyone with nowhere safe tonight, anyone who will be homeless soon, and anyone helping them. Signpost only. Not legal advice. You can still apply even if you think you will be turned away.

Nations

Pick your nation

England 56-day duty is not UK-wide. Default is England — Liverpool is England.

England

Councils have a legal duty to help if you are homeless or will be within 56 days. This is not legal advice. You can still apply even if you think you will be turned away. Ask to make a homelessness application.

Shelter England 0808 800 4444. Housing advice. England law only. Official hours Mon–Fri 8am–5pm. Closed weekends and bank holidays.

Find your council Shelter England 0808 800 4444

Wales

Shelter Cymru 08000 495 495. Mon–Fri about 9am–4pm. Rules differ from England. Not legal advice.

08000 495 495 Shelter Cymru Find your council

Scotland

Different law. Use Shelter Scotland, not the England number. Not legal advice. There is no national Shelter Scotland phone number listed here.

Shelter Scotland Find your council

Northern Ireland

NI rules differ. Not legal advice. Use the GOV.UK council finder. No NI helpline number is listed here.

Find your council

What to say

Three lines

Copy them if that helps. Change the first line if you still have a few days.

What to say — three lines, honest, not legal advice.

I am homeless tonight.
I want to make a homelessness application.
I need emergency accommodation.

Change the first line if you still have a few days.

Also

StreetLink, GP, veterans, unsafe home

Signpost only. Not a second homelessness application.

No fixed address

You can still register with a GP. Benefits links are in Money below.

NHS GPMoney

Veterans with nowhere tonight

Op FORTITUDE on VeteransAssist. This page does not duplicate that route.

VeteransAssist

If home is not safe

If you are fleeing violence, also use Unsafe home. Call 999 if you are not safe.

Unsafe homeCall 999

Money

Benefits with no fixed address

You can still apply. This page does not say if you qualify. Not benefits or legal advice.

Universal Credit

GOV.UK apply and rules. No extra numbers invented here.

Universal Credit

Personal Independence Payment

If you have a long-term health condition or disability. Working-age. Not benefits advice. This page does not say if you qualify.

PIP

All benefits

GOV.UK directory. Independent calculators are listed there. We do not run a calculator.

GOV.UK benefitsGOV.UK calculators

Sources — last checked 1 Sep 2026

Official URLs this page signposts to. Numbers are taken from these pages. If a number has moved, use the link.

Why Help Hub exists

MN Labs builds paid compliance tools for UK businesses. Help Hub is the public-benefit side of the same company — free forever, no ads, no data selling. If something is wrong on a tool page, tell us at michael@mnlabs.uk.

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